A little help for your studio
Support
Questions about importing, editing, or saving a photograph? We're here to help.
Get in touch
Include your device model, iOS version, Aki Studio version, and what happened. A short set of steps helps us understand the issue.
If a photo or screenshot helps, please use a non-sensitive sample.
Get Aki Studio
Aki Studio is available for iPhone and iPad.
Download on the App StoreTry a testing build
When testing spaces are available, you can also try Aki Studio through Apple's TestFlight. To install:
- Download TestFlight from the App Store.
- If TestFlight asks for an invitation code, skip that step and close TestFlight.
- Return to this page and tap the Try Aki Studio invitation below.
- When the link opens TestFlight, tap Accept, then Install.
No redemption code is needed for this public link. Returning testers may see Update or Open instead of Accept and Install. Access depends on available spaces and device compatibility.
A few useful answers
Are all Looks and tools free?
Yes. All Looks and editing tools are free, with no subscriptions, in-app purchases, or paid feature tiers.
Where are my photos and projects stored?
Editing happens on your device. Projects stay in the app's local storage, and exported copies go to the Photos or Files location you choose. Aki Studio has no cloud project backup, so keep a separate copy of important photographs.
What if a photo won't import or save?
Check the app's Photos permission in your device's Settings and make sure there is space available on your device. If the issue continues, tell us the file format, whether you used Photos or Files, and any message shown in the app.
How do ads and exports work?
In version 1.9.0, tap “Watch ad to export” to watch a rewarded ad and save a copy. If an ad is unavailable or you are offline, export still proceeds. Dismissing a displayed ad before earning the reward returns to the export panel. A banner may appear at the bottom of Home. In version 1.8.4, an ad may appear after a successful save, with frequency limits.
The ad shown depends on the installed build; earlier TestFlight builds may use Google test ads. Use the ad’s own close or dismiss control. You do not need to open the advertised content or install anything.
How can I review advertising privacy choices?
Where available, use the app's advertising privacy options. Choices may vary by region and the messages available for the app. Our Privacy Policy explains the information Google services may handle.
How do I report an issue?
You can send feedback through TestFlight or email support. Include your installed app version, device model, photo format, any error message, what you expected, and what happened instead. Please check Photos or your chosen Files location for the saved copy before repeating a save after an ad or unexpected interruption.